ALPI CHICAGO USA is an International Freight Forwarding company who has been family owned since 1945. Our home office is in Prato, Italy while our USA corporate office is in New York, NY. Over the last 70 years, our company has grown to over 1000 dedicated and committed professionals around the globe. It is still a family owned business, where our employees handle each shipment as if it was their own personal property. As a result, we understand the importance of a work-life balance which is why we treat our employees and customers like family!
Job description
The ocean Import coordinator will be responsible for the processing of import shipments and handling key accounts. The key function will be to maintain a high standard of customer service while building relationships with the clients and vendors. To bring a professional attitude and leadership and support a team environment.
Responsibilities
- Receive Pre-advise and notify clients
- Maintain good relations with agents and vendors
- Communicate effectively with clients and origin office regarding shipment status, special handling and delivery process.
- Track shipments to ensure arrival and delivery to destination.
- Make sure vendor and agent invoices are turned in to be processed.
- Ensure files are organized, billed, complete, and closed in a timely manner
- Work with and maintain a team environment.
- Additional duties as assigned
- Monthly closing of shipments/reports
- Update track and trace and maintain any client reports.
- Experience with Cargowise a PLUS + +
- Experience with all aspects of ocean import FCL /LCL /Consolidations.
Qualifications
- 3-5 years experience in ocean imports
- High level of attention to detail
- A drive to succeed and advance
- Cargowise experience a plus
- Knowledge of Word and Excel
- Team Player
- Detail oriented and ability to multi-task in a fast-paced environment
- Strong communication and written skills
ALPI USA offers a competitive compensation package and excellent benifits including Paid medical and dental plans, 2 week vacation, 10 paid holidays, 2 personal days, and a yearly bonus.