Logistics Coordinator - Customer Relations

Full Time Memphis, TN Dunavant Logistics Group
Logistics Coordinator - Customer Relationssize=4>color=red>

Founded in 1928 and headquartered in Memphis, Tenn., Dunavant gained more than 50 years of experience in logistics and supply chain management as one of the largest global commodities distributors in the world. In 2010, the company expanded its established logistics model beyond commodities to other industries including the automotive aftermarket, chemical, food and beverage, paper and packaging, and retail. With solutions within the four main service verticals – global, freight, distribution, and consulting - Dunavant provides the knowledge, experience, and technology necessary to ensure supply chain efficiency and effectiveness for its customers.

We offer the following compensation package:

  • Very Competitive Salary
  • Medical/Dental/Life Insurance
  • PTO Time
  • 401K/Profit Sharing


Primary Responsibilities:

  • Responsible for helping to establish and maintain positive client relationships and contracts
  • Overseeing timely documentation and invoicing to customers
  • Support in pricing new and existing business
  • Balance client relationships and internal capabilities to identify opportunities for better balance of network.
  • Interface with operations team to ensure successful execution of service offerings to clients.
  • Maintain complete knowledge of internal client base.


In conjunction with Management:

  • Determine optimum capacity options and dispatch orders accordingly both domestically and Internationally
  • Daily interaction with both internal and external customers
  • Periodic negotiation of market price
  • Ensure compliance with local state and federal requirements
  • Qualify new carriers in compliance with company regulations
  • Resolve transportation and customer service issues
  • Achieve optimum utilization of resources by monitoring and analyzing daily workload
  • Continually develop new capacity options and relationships
  • Place ocean freight bookings with contracted carriers for export movements
  • Documentation with carriers and Government agencies


Requirements:

  • This position is Full-time with some travel required.
  • You will be required to sign a confidentiality agreement once employed.
  • 2 - 3 years of experience in TMS management, CargoWise EDI Enterprise is a plus.


Competencies:

To perform the job successfully, the applicant should demonstrate the following competencies:

Analytical - ability to collect, digest and organize complex information and uses experience to present information in an efficient and thoughtful manner with an attention to detail

Customer Service: must show a passion for customer service endeavoring flawless execution

Interpersonal skills: Focus on problem solving with the ability to work with others in a fast-paced environment

Oral and written communication: Must be a listener first to understand situational issues

Motivation: Self-starter and exhibiting sound decision making and demonstrate an ability to work independently while maintaining a teamwork mentality.

Organization: Use time efficiently and set challenging goals and objectives

Professionalism: Approaches others in a tactful manner and reacts well under pressure

Adaptability: Manages competing demands and able to deal with frequent change or unexpected event

Please Apply On-line Below!

EOE
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