Licensed Customs Broker (Entry Writer)color=red>size=4>
Unitrans International Corporation is currently hiring for a Licensed Customs Broker (Entry Writer) in our Los Angeles, CA location. We are also hiring at our South San Francisco, CA and Seattle, Washington locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Maintain contact with customers by phone or in person and receives orders for processing, delivery, discontinuance, or change in service.
- Review information for completeness: confirm flight information, cargo on board, AMS System (Customs) and OGA clearance
- Distribution of documentation to Customers (pre-alerts) UIC Import Agents (entry writers), Outside Brokers, Trucking Companies
- Provides quotation for potential new and existing business
- Performs contract review, determines charges for service requested, collects deposits, process or re-direct change of address records, and issues discontinuance orders.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to request for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Developing and maintaining economical and efficient import processes, including rating, routing, and documentation.
- Overseeing all movement of import merchandise through the supply-chain.
- Management of the coordination for expedited import shipments.
- Identify and resolve issues hindering operations and product flow.
- Assist in evaluating compliance by all import providers to documented guidelines in Title 19 of the CFR and HTS and Standard Operating Procedures to ensure effective utilization of appropriate carriers and import practices.
- Monitoring/analysis of all business reports and information to aid in the basic decision making process of import operational needs.
- Maintenance and analysis of daily, weekly, monthly, reports.
- Maintenance of all regulatory paperwork and import records.
- Work directly with vendors, buyers, planners, replenishment, transportation, distribution, finance, accounting, and compliance areas.
MINIMUM TRAINING REQUIRED:
- On the job training
- System training
- Quality Awareness Training
- Security Awareness Training
- IAC Security Training
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires a valid Customs Broker License and U.S. citizenship or legal status.
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