Driver Manager

Position Summary:

As a Driver Manager, you will coordinate the activities of drivers to maximize productivity, while assuring prompt and effective service to customers. You must also have a strong work ethic and exceptional attention to detail. It will also be a vital part of your role as a Driver Manager to provide quality customer service while improving efficiency and reducing costs in order to meet objectives.

Job Responsibilities:

• Establish and maintain positive and professional working relationships with customers and drivers
  
• Be part of a team that works to maintain drivers and avoid driver turn-over.
  
• Manage driver performance and take proper disciplinary steps when necessary
  
• Know, support and enforce company policies
  
• Collaborate with the Routing Team to improve service levels, on time pick-up and delivery
  
• Monitoring and addressing all speeding and idling issues
  
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate
  
• Reinforce all SOP for DOT inspections
  
• Coordinate the training and onboarding of new drivers
  
• First line of supervision for drivers
  
• Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies
  
• Review implement company policy in regards to parking tickets and driving violations
  
• Address immediate driver concerns with routes, equipment or procedures
  
• Oversee fuel card expenses and approve all related invoices
  
• Ensures safety and federally administered compliance regulations are enforced for equipment, and employees
  
• Ensure that drivers have a clear understanding of the customers' needs and expectations.
  
• Ability to answer and train DOT safety compliance issues, ensuring that drivers follow Pre/Post-Trip inspection guidelines
  
• Monitor CDL credentials that prevent drivers from operating a commercial vehicle
  
• Manages Hours of Service (HOS) to ensure DOT compliance
  
• Schedule all vacation/leave of absence for all drivers and helpers
  
• Administer the Driver's hand truck policy and repairs
  
• Apply sound communication and motivational techniques, to supervise, counsel and discipline drivers

Qualifications:

• As a Driver Manager, you must display excellent customer service, strong communication, and time management skills.
  
• You must also have a strong work ethic and exceptional attention to detail.
  
• Must be able to read and write English at least at a high school level of proficiency.
  
• Two years of experience working as Driver Manager for a trucking company.
  
• Ability to write routine reports and correspondence.
  
• Able to speak Spanish is helpful.
  
• MS Suite, Outlook, Excel

Certificates and Licenses:

• Not required, but strongly desired CDL A or B

Supervisory Responsibilities:

• This job has supervisory responsibilities for Drivers

Benefits:

As a Driver Manager with TCW, you will be working for a growing, stable and dynamic company with a commitment to providing the best service to our customers. We value and appreciate your hard work and professional dedication as a Driver Manager, and will reward you with a highly competitive compensation package, including a comprehensive set of benefits.

Your benefits as a Driver Manager will include:

• Health, dental, and vision insurance
  
• Employer paid term life insurance
  
• 401K w/ employer match
  
• Paid vacation
  
• Paid holidays

Become a member of a dedicated team working for an employer of choice in the New York City area.

Apply Online Below